This Privacy Policy explains how Jonken Ltd, trading as IT Partner UK (“we”, “us”, “our”), collects, uses, stores, and protects personal information when you use our IT and cybersecurity services or visit our website: www.itpartner.uk .

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Jonken Ltd Trading as: IT Partner UK

Registered address: 1 Foxglove Drive, Shepshed, LE12 9FJ

Phone: 03333 408 174

Email: contactus@itpartner.uk

Website: https://www.itpartner.uk

Jonken Ltd is a Limited Company registered in England & Wales. We act as a Data Controller for most of our business activities and a Data Processor when handling client-owned data through our managed services.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly

• Name, job title, and business contact details
• Email addresses and phone numbers
• User authentication or login details (where required for support)
• Service agreements, support tickets, and technical communications
• Billing information and financial details
• Identity documentation where required for security verification

2.2 Information collected automatically

• IP address, device type, browser type
• System diagnostics, security logs, and monitoring data
• Usage data related to managed services
• Cookies and analytics data (see Section 9)

2.3 Information from third parties

• Cloud service providers (e.g., Microsoft, Google)
• Cybersecurity tools, monitoring platforms, and telephony systems
• Referrals or partner companies
• Payment processors

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